Invoice submission and raising a query

What you need do as an Oxford Policy Management supplier to ensure that your invoices are processed efficiently, and how to contact the Accounts Payable team in the event of a query.

Contact

  • Invoices team

Where to send Invoices and credit notes

Please email your invoices and credit notes to @email quoting the purchase order (PO) number given to you. If you have not been given a PO number please ask your OPM contact to provide it to you.

Failure to quote a valid PO could delay payment and could result in your invoice being returned to you

Please ensure that @email is in the main to: field and not in the cc: field.

Please also send to your OPM contact. This can be in the to: field along with @email, or in the cc field.

What file format to use

Invoices should be sent to the above email address in PDF format only. Invoices that are sent in any other format will be returned to you (free PDF convertors are available online)

Please include any backup attachments in the same PDF as the invoice.

Create a separate PDF document for each invoice.

Please do not embed the invoice within the email body text.

You may attach multiple PDF documents to a single email.

Please do not use zip files or other file compression software to include multiple documents.

Changes of details

If you have any changes in your details, please fill in the Supplier Information Form here.

Contact the Accounts Payable team

If you have a query, please contact the Accounts Payable team at @email.

When querying an invoice please do not attach a copy. If a copy invoice is required, it will be requested by the team member dealing with your query.

Statements

Please send statements to @email.